Uae Exchange free essay sample

INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD SCOPE OF THE STUDY The planning, analysis, design, construction, modification, implementation, utilization, evaluation and management of information systems that use information technology to support and coordinate organizational activities including: ? ? ? ? ? ? Effective utilization of information technologies in organizational context. Interdependencies of information technologies and organizational structure, relationships and interaction. Evaluation and management of information systems. Analysis, design, construction, and implementation of computer-based information systems for organizations. Management of knowledge, information, and data in organizations. Information system application in organizations such as transaction processing, routine data processing, decision support, office support, executive support and support for strategic advantage plus the coordination and interaction of such applications. LIMITATIONS 1. The study was time constrained. Limited availability of time made the study difficult. 2. Due to security reasons the company could not reveal many details. 7 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD ORGANIZATION PROFILE UAE Exchange is a remittance and currency exchange company based in the United Arab Emirates with operations in a number of countries. We will write a custom essay sample on Uae Exchange or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page It has over 625+ branches, over 300 of these are in India through its subsidiary UAE Exchange Financial Services. It is one of the largest remittance companies and has extensive network in the middle east and Asia. SERVICES AND PRODUCTS ? BANK CREDIT ? BILL PAYMENTS ? LOYALTY PROGRAMME ? FOREIGN EXCHANGE ? INSURANCE ? MF PAN ? TRAVEL AND TOUR ? XPAY ? XPRESS LOAN 8 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD IMPLIMENTATION OF INFORMATION SYSTEM HARDWARE Number of Desktops: 6 Number of laptops: 1 Server system: 1 DESKTOP CONFIGURATION Company: Wipro RAM: 1 GB Processor: Intel Core 2 Duo Hard Disk: 500 GB SERVER SYSTEM RAM: 2 GB Processor: Intel Dual Core Hard Disk: 500 GB 9 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD SOFTWARE SYBASE Replication Server Software is used in UAE exchange branches. SAP Sybase Replication Server is database replication software that moves and synchronizes data across the enterprise to meet a host of competing needs, including guaranteed data delivery, realtime business intelligence and zero operational downtime. Extreme transaction processing systems must support tens of thousands of concurrent users with ultra-fast, nonstop performance on cost-effective, standards-based platforms. ASE does all that—and more. Powering 24 of the top 25 global banks and 46 of the top 50 top global banks and securities firms, the ASE mission-critical enterprise database management system is known for its rock solid reliability, superior performance and low total cost of ownership. The key features include data encryption to protect from internal and external breaches; partitioning technology for better performance and easier maintenance; and, virtualization and clustering capabilities for continuous availability and efficient use of resources. Inmemory database technology provides significant improvements in response time and throughput for high data volume and high concurrent user organizations. And the addition of data compression allows enterprises to reduce storage costs and increase performance on large and growing data sets. 10 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD OPERATING SYSTEMS Windows XP Windows XP service pack 3 is the OS installed in some desktops. Windows XP Service pack 3 was released to manufacturing on April 21, 2008, and to the public via both the Microsoft Download center and Windows update on May 6, 2008. It began being automatically pushed out to automatic update users on July 10, 2008. A feature set overview which details new features available separately as standalone updates to Windows XP, as well as back ported features from Windows Vista, has been posted by Microsoft. A total of 1,174 fixes have been included in SP3. Service pack 3 can be installed on systems with Internet explorer versions 6,7 or 8. Windows 7 Most of the desktops and laptops are loaded with Windows 7 operating system. Windows 7 is the 2nd last release of Microsoft Windows which has got high popularity because of its significant and friendly features. It is a series of operating systems produced by Microsoft for use on personal computers, including home and business desktops, laptops, netbooks, tablets and PCs, and media center PCs. Windows 7 was released to manufacturing on July 22, 2009, and reached general retail availability on October 22, 2009, less than three years of its predecessor, Windows Vista. 11 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD NETWORK TYPE OF NETWORK: CLIENT/SERVER Client/server describes the relationship between two computer programs in which oe program, the client, makes a service request from another program, the server, which fulfills the request. Although the client/server idea can be used by programs within a single computer, it is a more important idea in a network. In a network, the client/server model provides a convenient way to interconnect programs that are distributed efficiently across different locations. Computer transactions using the client/server model are very common. The client-server model is a computing model that acts as a distributed application which partitions tasks or workloads between the providers of a resource or service, called servers, and service request called clients. Often clients and servers communicate over a computer network on separate hardware but both client and server may reside in the same system. A server machine is a host that is running one or more server programs which share their resources with clients. A client does not share any of its resources but requests a server’s content or service function. Clients therefore initiate communication sessions with servers which await incoming requests. TOPOLOGY: STAR TOPOLOGY In local area networks with a star topology each network host is connected to a central hub with a point to point connection. The network does not necessarily have to resemble a star to be classified as a star network, but all of the nods on the network must be connected to one central device. All traffic that traverses the network passes through the central hub. The hub acts as a signal repeater. The star topology is considered the easiest topology to design and implement. An advantage of the star topology is the simplicity of adding additional nods. The primary disadvantage of the star topology is that the hub represents a single point of failure. 12 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD DBMS For maintaining the databases of customers and employees UAE exchange uses Sybase database management software. The screen shot of UAE exchange DBMS for a particular branch is given below: 13 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD 14 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD There will be separate password for each branch and each employee in order to login in this data management portal. Mainly there are 4 major sections. PRODUCTS This session includes the services of UAE exchange. When a customer approaches a staff in the UAE exchange for the particular product, the staff select the particular product from the above list and make necessary filling and all. BACK OFFICE It dedicates to the part of the company where tasks allocated to running the company itself take place. Back office would be those manufacturing or developing the products or involved in administration but without being seen by customers. Although the operations of a back office are seldom prominent, they are a major contributor to a business. MIS (Monthly Income Status) This section includes the monthly income for the staff, the target he have to achieve in that month, and reports, works that he have to submit in a particular month etc. COMMUNIQUE This includes news, notifications and updates for the staffs, staff contacts details of other branches, branch locator, etc. OTHERS Finance and accounting, security settings for the staff etc. are included in this section. Cash details of the full transactions, opening balance, closing balance, share details etc. can be available under this tab. Beyond this DBMS for a particular branch, UAE exchange also keep an online site for customers to deal with the travel and tour services of UAE exchange in which anyone can book their tickets online using their credit cards etc. 15 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD The official website of UAE exchange is www. uaeexchange. com, in which people can search for its product and services and know more about UAE exchange. 16 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD 17 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD SWOT ANALYSIS STRENGHTS ? Strong management ? Innovative culture ? Financial Leverages ? Size advantages ? Cost advantages ? Unique products ? Economies of scale WEAKNESS ? Work inefficiencies ? Bad acquisition ? Tarnished Reputation ? Lack of scale ? Cost structure OPPURTUNITIES ? Financial leverages ? Innovation ? New services and products ? New technology ? Emerging markets THREATS ? Bad economy ? International competition ? Mature markets ? Intense competition ? Volatile revenue ? Substitute products 18 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD CONCLUSION The information system and its application in a branch of UAE exchange is studied well during in this project. The information system implemented in UAE exchange for maintaining the employee and customer information databases help the organization for competing with other companies. The software packages used helps in efficient utilization of the man power and time A well implemented information system shows how organized and well set is the organization. Information technology linked with information system is the most cheapest and efficient method to maintain a good relationship between the organization and the customers. So information system is the vital part in any of the world organizations. 19 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD SUGGESTIONS AND RECOMMENDATION The core banking system is not enabled in UAE Exchange Financial Services yet. So in order to improve their services they have to implement CBS immediately. The website www. uaeexchange. com can be made more customers friendly by keeping facilities like online Foreign exchange and bill payments and also a facility to chat with the customer service executive for enquires. A research and development department can be implemented which would pin-point needs, opportunities etc. The department would seek to generate its own ideas to generate its own ideas or to obtain them from outside sources. 20 AMITY GLOBAL BUSINESS SCHOOL, COCHIN INFORMATION SYSTEM AT UAE EXCHANGE FINANCIAL SERVICES LTD REFERENCES ? www. google. com ? www. wikipedia. com ? www. uaeexchange. com ? www. wikiwealth. com ? www. stylusstudio. com ? www. sybase. in 21 AMITY GLOBAL BUSINESS SCHOOL, COCHIN